Privacy Policy

1. Information We Collect

Depending on how you use the platform, we may collect:

• Account and registration information
• Age and identity verification information
• Creator and performer information
• Transaction, payment and payout information
• Technical and device information
• Communications with our support teams
• Safety, moderation and compliance information
• Marketing preferences and analytics information

2. How We Use Personal Information

We may use personal information to:

• Provide and manage your account and platform services
• Verify age and identity
• Protect users and maintain platform safety
• Process payments and creator payouts
• Moderate content and investigate reports
• Detect and prevent fraud, abuse and security threats
• Meet legal and regulatory obligations
• Provide customer and technical support
• Send marketing communications where permitted
• Measure and improve platform performance

3. Lawful Bases for Processing

Depending on the circumstances, we rely on one or more lawful bases under applicable data protection law, including:

• Performance of a contract
• Compliance with legal obligations
• Legitimate interests
• Consent where required

Special-category data and criminal-offence data are handled only where an appropriate lawful condition and safeguards apply.

4. Age and Identity Verification

Because X-Stream Cams is an adults-only platform, we may use age assurance and identity verification processes to help confirm that users and creators meet applicable age requirements.

We aim to use proportionate and privacy-preserving methods and only collect information that is necessary for the relevant verification purpose.

Verification may be provided through specialist third-party providers where appropriate.

5. Sharing Personal Information

We may share information with service providers and other organisations where necessary to operate the platform or comply with legal obligations.

• Hosting and infrastructure providers
• Security and fraud-prevention providers
• Age and identity verification providers
• Payment and payout providers
• Email and customer-support providers
• Analytics providers
• Professional advisers

We may also disclose information to regulators, courts, law enforcement or safeguarding authorities where legally required or otherwise appropriate.

6. International Transfers

Some service providers may process personal information outside the United Kingdom.

Where applicable, we use lawful transfer mechanisms and appropriate safeguards for international transfers.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security, compliance and dispute-resolution requirements.

Retention periods may differ depending on the type of record and applicable legal requirements.

8. Your Data Protection Rights

Subject to applicable law, you may have rights including:

• Access to your personal information
• Correction of inaccurate information
• Erasure of personal information
• Restriction of processing
• Data portability
• Objection to certain processing
• Rights relating to certain automated decisions

Where processing is based on consent, you may withdraw your consent where applicable.

9. Automated Decision-Making

We may use automated tools for purposes such as age assurance, fraud detection, security and content moderation.

Where required by law, appropriate human review and safeguards will be available.

10. Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online service can guarantee absolute security.

11. Data Breaches

If we become aware of a personal data breach, we will assess the incident and notify the Information Commissioner's Office (ICO) and affected individuals where required by applicable law.

12. Cookies and Similar Technologies

We use cookies and similar technologies for purposes including login functionality, security, preferences, analytics and advertising.

Further information is available in our Cookie Policy.

13. Privacy Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can investigate your concern.

privacy@x-streamcams.com

You may also have the right to complain directly to the UK Information Commissioner's Office (ICO).

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data-processing practices.

Where appropriate, we will communicate material changes through the platform or other suitable means.